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General FAQ

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CloudMCP.dev FAQ

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What is CloudMCP.dev?

CloudMCP.dev is your control center for scalable, secure Model Context Protocol (MCP) deployments. It lets you easily spin up MCP servers, configure tool-level permissions, and enforce role-based access across your organization. From secure deployments to audit logs and access controls, CloudMCP brings structure and visibility to every part of your MCP operations.

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What problem does CloudMCP.dev solve?

While MCP standardizes communication between AI agents and tools, real-world deployments are often chaotic with fragmented servers, unmanaged permissions, shadow MCPs, and security risks. CloudMCP.dev centralizes your MCP infrastructure, giving you seamless management, granular RBAC, and real-time visibility, so you can stop worrying about the plumbing and focus on building.

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What are the core components of CloudMCP?

CloudMCP.dev is built around four key pillars:
  • Verified MCP Server Hosting – Launch secure, auditable MCP servers with one click.
  • Tool-Level Access Control – Assign and limit access to tools per profile and role.
  • Cross-Org Role Management – Organize users and environments with full RBAC.
  • Security & Governance Layer – Auto-expiring secrets, audit trails, and zero-trust configs.

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What kinds of MCP servers can I deploy?

You can launch both verified MCP servers from our curated list (e.g., GitHub, Slack, Stripe, CloudWatch, and more) or deploy your own custom MCP-compliant endpoints. Whether open-source or internally built, CloudMCP lets you manage them all under one pane of glass.

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How does scaling work?

CloudMCP uses a container-based, serverless backend that scales automatically based on demand. You don’t need to worry about provisioning or overpaying for idle resources—scaling is handled dynamically and transparently, based on your plan.

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What observability tools are included?

We provide deep visibility out of the box:
  • Real-time activity detection
  • Usage analytics per org/server/user
  • Audit logs for compliance
  • Error tracking and alerts
  • Server health dashboards

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Is CloudMCP.dev enterprise-ready?

Yes. We’re purpose-built for enterprise scale with:
  • Support for SSO and identity providers
  • Fine-grained RBAC across users and tools
  • Custom SLAs and uptime guarantees
  • Governance tools and access reporting
  • Dedicated account management and support

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Do you support private deployments?

Yes. Our Enterprise plan includes the option for private or dedicated deployments, custom integrations, and enhanced security reviews. We’ll work directly with your IT/security teams to align with your internal policies.

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Pricing & Plans

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Do you offer a free trial?

Yes! You can try CloudMCP free for 14 days on the Builder plan—no credit card required.

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What happens after the free trial?

You keep your configurations and data. Just choose a plan to continue. We’ll remind you before the trial ends so you’re never caught off guard.

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What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex). Enterprise clients can request invoicing or wire transfers.

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Are there contracts or setup fees?

Nope. No contracts, no hidden fees. Cancel anytime. You’re in control.

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Can I change my plan later?

Yes. You can upgrade or downgrade anytime. Upgrades are applied immediately; downgrades take effect at the end of your billing period.

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What happens if I cancel?

You’ll retain full access through the end of your billing period. After that, your servers will be deactivated, but your data will remain safe for a limited time in case you want to return.

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What is your refund policy?

We generally do not issue refunds. If you haven’t used the platform during a billing cycle, you may request a refund, but we reserve the right to decline if your account shows usage.

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Have other questions?

You can contact us. We’re here to help.